Associate Program Director
Position: Associate Program Director with promotion to Program Director following 6 month training period. See below for more information.
Salary Range: 45,000-50,000; plus Benefits Package (Health, Dental, Retirement, 5 weeks PTO)
Reports to: Board of Directors
Introduction and Summary:
Bike & Build is a 501(c)(3) non-profit organization that hosts cross-country and regional cycling trips centered on engaging young adults around affordable housing issues across the country. Bike & Build’s staff is small but mighty, made up of 3 full-time Directors. Together with the Director of Outreach and Communications (DOC) and the Director of Operations and Development (DOD), the Program Director (PD) works to ensure the long term sustainability, success, and growth of the organization. The staff structure is unique in that there is no Executive Director; the 3-Director, laterally-structured staff collaborates daily with the Board of Directors, with the full-time staff taking on considerable responsibility in directing the future of the organization.
The selected applicant will start as an Associate Program Director and train with the current Program Director during the 2022 Summer program season. The training period will last approximately 6 months after which the selected applicant will become the Program Director and receive an increase in pay equal to that of the two other Directors. The current annual pay for Directors is $54,500.
The list of qualifications below is provided to not only give you an idea of what we are looking for in a candidate, but also provide some insight as to what the day-to-day role is of a PD while they are not traveling to orientations or end of trips. The ideal Program Director is not expected to enter this role knowing how to do everything listed on these pages, but take some time to seriously consider whether these are projects you would like to work on. That being said, there is some knowledge that is best learned before coming into this position (like the ability to confidently and safely ride a bicycle, as one example).
This is a full-time, year-round position, with benefits. While Bike & Build’s headquarters are in Philadelphia, there are opportunities for this position to be performed remotely and will be discussed during the interview process. While participation in a previous Bike & Build trip as a Rider or Trip Leader is a plus, it is not required.
- 4+ years of work experience OR Bachelor’s degree and 2+ years work experience post-college (supervisory/management experience a plus)
- Demonstrated leadership ability; capacity to work well with diverse constituents
- Superb communication skills; ability to motivate others
- Demonstrated ability to delegate tasks, manage teams, and handle multiple time sensitive projects at once
- Demonstrated ability to work in a collaborative team environment with co-Directors, members of the Board of Directors, and Bike & Build alumni
- Experience in recruitment, outreach, and/or building strategic partnerships
- Proven self-starter
- Passion for affordable housing and/or getting young adults involved in service
- Experience or interest in nonprofit management
- Patience and flexibility
- Outstanding sense of humor
- Must be able to ride a road bicycle comfortably, confidently, and safely in order to teach and organize Bike & Build's safety trainings. If no prior experience as a cyclist, applicants must show a strong desire and willingness to learn
- Must be physically fit to complete a bike ride of 80 miles in length anytime between May and September
- First Aid/CPR certification are required as part of the onboarding process.
- Google Suite – ability to create and manage shared Drive, shared calendars, create documents, sheets, and presentations to share with participants.
- Google Sheets: advanced use of formulas, page print setups, creating cue sheets
- Google Docs: create professional looking letters and manuals, mail merge, advanced formatting and layout
- Ability to manage high volumes of emails and use electronic task management tools
- Experience with database and project management software strongly preferred (Salesforce and other)
Program Director duties include but are not limited to:
- Develop and uphold safety procedures to ensure the wellbeing of participants; maintain safety as the top priority
- Uphold all risk management and emergency protocol policies
- Oversee route management, plan new and edit existing routes accordingly
- Assist in the management of the affordable housing curriculum and service-learning; externally, this includes Build Day partners, guest speakers etc.
- Assist with pilot efforts and new programs
- Monitor programs and ensure programs operate within approved budgets; assist in developing annual budgets
- Assist in evaluating and reporting on all programs
- Managing Trip Gear and supplies
- Managing technology such as Leader training materials, online bicycle safety quizzes, affordable housing curriculum, etc.
- Lead relationship management through email, text, and phone follow-up
- Host monthly info sessions open to enrolled riders & leads during the Fall Recruitment season
- Manage leader recruitment efforts
- Build and manage a referral marketing program with support of DOC to execute marketing efforts
- Identify programming to recruitment pipelines through partnerships with universities, build partners, and other organizations
Trip Leader / Rider Management:
- Hire, train, direct and support Trip Leaders to plan and execute summer trips.
- Plan and execute Leader Retreat and Leader Orientations; oversee and train Leaders to plan and execute Rider Orientations
- Assist and support leader teams in dealing with rider issues as they arise- both before and during the summer
- Debrief with Leaders and Riders each year and adjust programming accordingly
Summer Travel/Weekend Availability:
- The PD’s role is mostly Monday – Friday office work Fall, Winter, and Spring with scattered late-night conference calls and a few work weekends thrown in for good measure
- PD’s travel from roughly May 10th through August 30th each year (with periods back in the main office for long term planning discussions)
- PD’s are on call 24/7 when trips are on the road
- Consider these points carefully. Traveling for 4+ months and being on call can be difficult if you have a significant other, pet, needy house plants, etc.
Promoting Long Term Bike & Build Goals and Sustainability:
- Lead Bike & Build's programmatic strategy and community relationships. Work closely with the Board of Directors and Board Committees to execute Bike & Build’s high-level goals and long term strategy.
- Leadership and participation in 2-3 Board Committee meetings per month
Bike & Build embraces and encourages our employees’, riders’, and board members’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics such as personality and personal interests that make our employees, teams, and organization unique.
How to Apply and Start Date:
To apply, submit a cover letter and resume to firstname.lastname@example.org. Applications will be reviewed on a rolling basis. Applicants will be notified by email if they have been selected for an interview. The new PD would ideally start in June.