Retail Store Manager
Peak Design
This job is no longer accepting applications
See open jobs at Peak Design.See open jobs similar to "Retail Store Manager" Camber Outdoors.New York, NY, USA
Posted on Tuesday, November 7, 2023
ABOUT US
Peak Design makes radical, meticulously-engineered gear for detail-obsessed people. Our backpacks, travel bags, camera gear, and phone accessories are used dang-near everywhere. If you’ve visited Machu Picchu, Tokyo, or an REI store in the last 10 years, you’ve been within ogling distance of a Peak Design product.
Alongside our award-winning gear is a brand that truly reflects who we are as people—passionate about design, deeply caring about our environmental and social impact, unafraid to speak up, radically transparent, and generally down to clown. Whether we’re explaining a product, running a sale, launching a nonprofit, sponsoring a film, or razzing the biggest company on Earth, we do it with our trademark honesty, warmth, and wit. Through our products and our brand, we aim to create delight, and leave this world better than how we found it.
ABOUT THE JOB
In this role, you'll have the opportunity to be the dynamic heart of our store, fueling our customers' love for our award-winning products with your boundless energy and meticulous attention to detail. You'll be the orchestrator of our retail experience, blending the roles of a sales ambassador, product guru, community builder, and customer support champion. We need someone to own the essence of our brand within the store's walls, ensuring it's a vibrant and welcoming space. As our fearless store leader, you'll inspire our sales team, design flexible schedules, and cultivate a joyful work environment. You'll lead our mission to enrich our community calendar and establish deeper connections with customers, like-minded brands, and our local neighbors. Your adeptness in managing our stockroom will ensure it's always brimming, our customers will leave with elation, and our store will become the go-to destination in the neighborhood. You'll figure out what works, discern trends, and know precisely when to innovate. We're looking for an individual who can skillfully combine all these elements, a person who thrives in the ever-evolving world of retail and knows that sometimes, bucking the trends is the key to making a lasting impact.
What You'll Do
People Leadership
- Lead recruitment, interviews, and hiring in collaboration with GM and HR to maintain full staffing
- Conduct regular performance evaluations and foster a positive sales team environment.
- Oversee new hire training and ensure current staff receives ongoing training on new products
- Provide support during high store traffic to ensure exceptional customer service.
- Manage part-time staff schedules, including regular hours, special events, and peak seasons.
- Cultivate a happy work atmosphere to support the professional growth of the sales team.
- Act as a conduit for customer feedback, regularly presenting it to the GM.
Products and Inventory
- Demonstrate comprehensive product knowledge, exceptional soft-selling skills.
- Manage financial tasks, including daily, til counts, and regular money deposits as per GM's guidelines.
- Maintain accurate inventory data through regular cycle counts and checks.
Physical Space Responsibilities
- Ensure that the store always looks clean and inviting.
- Keep all product and window displays up to visual merchandising standards.
- Proactively manage repairs and maintenance of the physical space as needed.
Events and Community
- Organize and host engaging monthly in-store events that not only bring potential customers into our physical space but also provide an opportunity to create a memorable in-person experience, fostering a personal connection with our community.
About You
- 5 years of people management experience
- An upbeat and energetic people person who naturally connects with others.
- A self-starter who tackles challenges with a rockstar's enthusiasm and determination.
- Exceptionally organized and highly meticulous in all endeavors.
- Passionate about travel, photography, design, and other creative outlets. .
- Environmentally conscious.
- Thrives in an active, social, and lively workspace, finding inspiration in a dynamic environment.
- Enjoys community building, fostering connections and creating a sense of belonging.
- Highly adaptable, readily embracing change and new opportunities.
- A master delegator and skilled project manager, adept at orchestrating tasks and teams for optimal results.
- Possesses strong leadership and motivating skills, inspiring and guiding others to excel.
- 5 days a week, which may include weekends.
- You can travel to San Francisco or to another retail location at least twice a year.
WHAT WE OFFER
- 100% covered employee premiums for medical, dental, and vision insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Life/AD&D, long-term disability, and short-term disability coverage
- Generous mental health and fertility health reimbursement options
- 401(k) plan with employer matching
- Unlimited PTO policy, 12 paid company holidays
- 100% paid parental leave
- Peak Design product and exclusive industry discounts
- Monthly cell phone reimbursement
- Pre-tax commuter benefits
- Annual career development stipend
- Charitable donation program with employer matching
WHY US?
Thanks to the folks at Outside Magazine, we can tell you that Peak Design is an objectively great place to work. Why? We provide opportunities to go deep in your craft, work both autonomously and collaboratively, drive your professional growth, and recharge with flexible Fridays and unlimited paid time off -- the saucy list of perks and benefits goes on. So, how do we maintain this exquisite way of working while also pulling off an exceptionally thoughtful brand and product line? A close-knit culture that values transparency, community, trust, and questioning the status quo.
Many employees find the way we run our business to be radically different from what they’ve experienced elsewhere. You might call it the opposite of micromanagement: employees are often expected to set their own priorities and roadmaps for their areas of the business. Who thrives here? Self-starters. Question-askers. People who make their own to-do lists. Folks who can do a little bit of everything. People who aren’t afraid to get their hands dirty with nitty-gritty details in order to see a vision through.
WHAT WE OFFER
- 100% covered employee premiums for medical, dental, and vision insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Life/AD&D, long-term disability, and short-term disability coverage
- Generous mental health and fertility health reimbursement options
- 401(k) plan with employer matching
- Unlimited PTO policy, 12 paid company holidays, and flexible work schedules
- 100% paid parental leave
- Peak Design product and exclusive industry discounts
- Monthly cell phone reimbursement
- Pre-tax commuter benefits
- Annual career development stipend
- Charitable donation program with employer matching
- Quarterly onsite or offsite collaboration weeks with the whole Peak Design team
WHY US?
Thanks to the folks at Outside Magazine, we can tell you that Peak Design is an objectively great place to work. Why? We provide opportunities to go deep in your craft, work both autonomously and collaboratively, drive your professional growth, and recharge with flexible Fridays and unlimited paid time off -- the saucy list of perks and benefits goes on. So, how do we maintain this exquisite way of working while also pulling off an exceptionally thoughtful brand and product line? A close-knit culture that values transparency, community, trust, and questioning the status quo.
Many employees find the way we run our business to be radically different from what they’ve experienced elsewhere. You might call it the opposite of micromanagement: employees are often expected to set their own priorities and roadmaps for their areas of the business. Who thrives here? Self-starters. Question-askers. People who make their own to-do lists. Folks who can do a little bit of everything. People who aren’t afraid to get their hands dirty with nitty-gritty details in order to see a vision through.
If you prefer to work in a more traditional corporate environment, Peak Design might not be the place for you. But if you’re pickin’ up what we’re putting down, we look forward to hearing from you!
DIVERSITY, EQUITY, INCLUSION & BELONGING
At Peak Design we believe a diverse team is an innovative team and something worth celebrating. A range of perspectives and backgrounds creates a stronger and more creative work environment (not to mention more fun). We’re committed to equality and inclusivity across race, gender, age, religion, identity, and experience.
Some candidates may see a long list of job requirements and feel discouraged because they don’t match every single bullet point – we strongly encourage you to apply anyway! If what we do resonates with you, and you feel excited and able to contribute, we’re equally stoked for the opportunity to engage with you.
ACCOMODATIONS
Peak Design provides reasonable accommodations for individuals with disabilities in the job application and interview process (including if you have any difficulty using our online system). If you need such an accommodation, please complete the application form below.
This job is no longer accepting applications
See open jobs at Peak Design.See open jobs similar to "Retail Store Manager" Camber Outdoors.