A team player with a service leader mentality….

SUMMARY

Are you someone who thrives working with a close team? Do you feel successful when you can deliver great internal customer experience and build cross-functional relationships? Do you enjoy a dynamic environment where you are empowered to be a catalyst for change and make a real difference to the business? If you were able to answer “yes” to these questions, we want to talk to you!

HOW YOU’LL MAKE A DIFFERENCE

• Assist our water bottle sales and production teams by overseeing order processing, ensuring precise pick ticket and production job generation. Monitor customer accounts for credit terms and PayPal prepayments, meeting sales team deadlines for various categories including Specialized retailers, owned retail, house, key account, purist stainless, and international orders.
• Effectively communicate with cross-functional key stakeholders regarding order ticket accuracy and order follow-ups.

• Lead various projects assigned by supervisors to help streamline and improve efficiency.
• Communicate daily orders for department visibility on production pipeline and Outlook.
• Ability to problem solve, streamline, and improve processes.
• A proactive attitude, ready to contribute wherever your team requires assistance.
• You’re driven by your department’s goals and are poised to achieve them.

WHAT YOU NEED TO WIN

• Positive team player, recognizing the impact of individual efforts on our collective success.
• Ability to understand complicated and multi-step processes.
• Exemplifying exceptional organizational skills and keen attention to detail, managing multiple intricate tasks with precision.
• Goal oriented, able to hit deadlines and know how to manage priorities in your workload to meet department sales goals.
• Ability to lift a 20lb banker’s box.

Preferred Qualifications

• 1-3 years’ experience with data entry.
• 1-3 years’ experience in customer service.
• High School Diploma or equivalent preferred.
• Experience working in a warehouse preferred.
• Proficient with Microsoft word, Excel, database software, Salesforce, and PowerPoint.

Schedule: Monday-Friday, 7:30am-4:30pm PST, located at our headquarters in Morgan Hill.

About Specialized:

First and foremost, we are riders. We share the core belief that bikes help make the world a better place. From product development and operations, to finance and marketing - every role at Specialized contributes to a culture of sustainable, global growth, and innovation. Around the world, we work to recruit candidates who are passionate and curious with the belief that everyone has the potential to be a leader.

Interested in learning more about our water bottles department? Visit this link for more information.

Pay

Below is a summary of compensation elements for this role at the company if based in the following locations:

California Base Pay Range: $16.60-$26 per hour

At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.

Benefits

Along with competitive pay, as a full-time teammate you are eligible for the following benefits beginning 30 days from date of hire. Benefits include:

• Along with competitive pay, as a full-time teammate you are eligible for the following benefits beginning 30 days from date of hire. Benefits include:

• PPO, EPO, HMO Kaiser and HDHP competitive Healthcare benefit plans offered (which include coverage for acupuncture and physical therapy)

• Dental and Vision plan

• Health Savings Account with a company paid HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

• 401(k) Matching up to $5,000 plus company paid retirement plan fees

• Profit Sharing Plan

• Company paid Basic Life, AD&D, short-term and long-term disability insurance

• Employee Assistance program

• Sick, Vacation and Paid Holidays

• Employee discounts and perk program

• Parental Leave

• Specialized bike for new baby

• Education and events reimbursement

For additional information on benefits and perks, please visit: https://benefits.specialized.com

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!

See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.