People

• Sells merchandise with superior customer service

• Protects merchandise with superior customer service

• Accuracy and efficiency in all point of sale interactions

Passion

• Promotes Altra Brand

• Is consistently Friendly, Energetic, Genuine and Personable in all interactions

Performance

• Assist in helping management meet all metrics including but not limited to; UPT, ADS, Sales Goals and Audits

• Adheres to schedules that meet the needs of the business

Presentation

• Visual Merchandising – Windows, tables and graphics are all based on Altra standards and current directives

• Adheres to dress code policy with highest brand standards

• Housekeeping – keeping the store clean and neat at all times

Process

• Shrink Awareness – demonstrate a high degree of security consciousness to protect Altra’s assets while at the same time not being exposed to danger

• Participates in all incoming and outgoing processing of inventory

• Assist in growing customer communication and database by informing customers of email address and phone capture, consumer survey and mailing list collateral