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Camber Outdoors

The North Face: Senior Manager, Global Strategic Operations



Denver, CO, USA
Posted on Saturday, May 25, 2024

Join the North Face Family

The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. Over the last 50 years we've lived by our “true north,” the belief that exploration has the power to change us, to challenge us and to help us see the world from new perspectives. To help ignite a global movement of outdoor exploration, love for the natural world and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors. We extend our reach through support of non-profit organizations, establishing programs that connect participants with close-to-home recreation opportunities, and creating a connection with young leaders, inspiring them to explore and conserve. As we enter our sixth decade, we pledge to:

  • Empower exploration and the thrill of the unknown for as many people as possible.

  • Protect the places where we live, play, and operate.

  • Evolve the way we make our products by improving our environmental performance and social responsibility in the supply chain.

How you will make a difference:

As part of the Global Operations team, this position assumes responsibility for defining structure and managing key internal processes ensuring they are efficiently and effectively executed as well as continuously partnering with cross functional operational leads to ensure flawless execution to the GTM Objectives.

The Product Operations team includes delivery the following:

Define and drive Product Creation Calendar & Process Management | Multi Season Overlap & Management | Milestone Execution | Stakeholder Management and Communication | Cross Functional Alignment & Resolution

How you will do it:

  • Implement strategic plans for assigned categories to enhance operational efficiency and support the organization's growth objectives.

  • Collaborate with senior leadership to define operational goals, objectives and key performance indicators (KPIs).

  • Define seasonal timing with cross-functional partners, in alignment with over-arching TNF process, to include seasonal inputs, team hindsight's, input/output for key milestones.

  • Identify areas for process improvement and lead initiatives to streamline workflows, reduce costs/save time and increase productivity, aligned to RACI and TNF ways of working.

  • Implement best practices and standards to optimize operational processes across functions.

  • Work closely with other functional leaders to drive cross-functional initiatives and resolve issues.

  • Conduct regular analysis of operational data to identify trends, opportunities and areas for improvement, developing strategies to mitigate risk.

  • Implement processes and controls to ensure compliance with regulatory requirements and industry standards.

  • Create standardized tools that enable the team to execute, e.g. GTM tools, and Milestone presentations. Partnership with Ops team to drive consistency, where feasible.

  • Lead change management initiatives to drive organizational transformation and adaption to new processes and systems.

  • Identify opportunities for automation, standardization, and optimization to increase efficiency.

  • Communicate effectively with stakeholders to gain buy-in and support for operational changes.

  • Provide leadership and drive clarity within operations team and with category teammates, fostering collaboration and continuous improvement.

  • Direct planning efforts for events leading up to seasonal Milestone meetings to ensure cross-functional alignment

  • Coach and develop support teammate through training and performance feedback.

  • Support Director in cross-category initiatives.

What success looks like:

  • Define, build, execute and maintain complete and on-time deliverables, improving efficiencies & executing to brand goals.

What You Bring:

  • Proven experience in product or business operations management, with at least 5-7 years in a leadership role.

  • Apparel, sporting goods or outdoor industry experience

  • 5+ years in a fast-paced matrix environment or a consulting/agency environment

  • Strong analytical skills, with the ability to translate business objectives into actionable plans.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.

  • Demonstrated ability to lead change and drive process improvement initiatives.

  • Business acumen: understanding of the product lifecycle & to think creatively, with high foresight & holistic strategic mindset

  • Excellent project management skills: efficient, organized and collaborative, able to keep track of multiple streams of work and accomplish work through others. Understanding of methodologies and tools.

  • Event management experience in directing and planning logistics and agenda setting for large events and the ability to gracefully execute and own their implementation

  • Ability to manage competing priorities in a fast-paced environment and to achieve goals through teammates

  • Knowledge of relevant regulations and compliance requirements.

  • Decision-making abilities aligned to business priorities.

  • Leadership qualities such as decisiveness, integrity, and resilience.

  • Strong interpersonal skills as well as cross-functional team leadership, strategic planning, vendor management, design thinking


Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What’s In It for You

We’re in the business of unleashing human potential, driven by the ideas, energy, and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more.

Our Parent Company, VF Corporation

VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com.

We just have one question. Are you in?

Hiring Range:

$119,232.00 USD - $149,040.00 USD annually

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at peopleservices@vfc.com. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.