CSOM Clerk – 6-month fixed-term contract

Monday – Friday / 8.30am - 5pm

Salary: £26,000 per year

VF Corporation is looking to recruit 2 CSOM Clerks to work in our order management team. These positions are fixed-term contracts to support with extra volumes during peak. The roles are based in our UK distribution centre in Bardon, Leicestershire

VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Let’s Talk about the Role

As a CSOM Clerk, you will complete all system and administration processes, in particular securing bookings with wholesale customers and carriers, to enable the DC to successfully despatch outbound wholesale deliveries.

Working as part of the Customer Service and Order Management team, you will conduct a variety of tasks depending on workload and customer requirements.

How You Will Make a Difference

• Proactively managing the booking process and ensuring bookings are made on time
• Liaising with customer service, carriers and wholesale customers on a daily basis
• Updating systems and tools to ensure end to end processes are completed
• Ensuring all processes are carried out to standard operating process

• Ensuring accuracy in data and reporting – proactively seeking solutions
• Working with reports to ensure orders are put into production and delivery deadlines are met

Skills for Success

You should be someone who has previous experience working in a fast-paced environment, in an administration role or similar who is:

• Familiar with a Booking System – either Warehouse Management Systems (WMS) or bespoke packages (Shiplog, EDI, Transport etc) – and Microsoft Packages (Excel, Word, Outlook)
• An excellent communicator, who is able to relay information clearly to a diverse and multi-skilled supplier and customer base both verbally and over email and Zoom
• Of a strong analytical background, able to understand data and work with accuracy
• Able to work well to deadlines and manage time to handle multiple tasks simultaneously
• Flexible to adapt to business requirements and eager to learn new skills on a regular basis
• Committed to the achievement and maintenance of quality and best practice
• Previous experience in a distribution centre, in particular an automated eCommerce, Retail and Wholesale environment with significant exposure to Inbound and Outbound Freight and Carrier or Customer Service would be advantageous

What’s in it For You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package:

• A supportive feedback-based culture where respect and integrity guide us in what we do
• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
• Be part of an iconic lifestyle brand in a multi brand, multi countries organization
• Subsidised canteen and break out areas offering complimentary hot drinks
• Health Shield membership and access to numerous health and wellbeing initiatives including an on-site gym
• 25 days holiday plus bank holidays and your birthday off
• Smart pension scheme - 8% employer contribution
• Free secure onsite parking
• A discount card with 50% off on all VF brands

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.