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eCommerce Program Specialist

YETI Coolers

YETI Coolers

Austin, TX, USA
Posted on Thursday, September 5, 2024

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.

The Ecommerce Programs Specialist will be a key member of the eCommerce team in helping to define and deploy best-in-class customer experiences on our owned digital platform, YETI.com. Our website is more than a shopping experience; it also represents the pinnacle expression of our brand. As such, you will support the execution of a strategy that unites product, content and commerce in a way that engages consumers and drives high converting shopping experiences.

Position Type (See Workplace Approach Below): Hybrid

Responsibilities:

  • Plan targeted marketing and promotions campaigns and encourage new promotion strategies based on experience, best practices, and industry benchmarking
  • Maintain a global roadmap view of GTM plans to ensure consistency across DTC channels in all regions
  • Manage the development of overarching project plan (both front-end and back-end development) for all discounts & promotions and ensure on-time execution
  • Implement and QA back-end implementation In Salesforce Commerce Cloud
  • Responsible for coordinating with cross-functional partners for marketing assets/site content, forecasting, UAT testing, digital product optimizations, terms & conditions, retail pricing, and operational efficiencies.
  • Ownership of the Discount programs (including Friends & Family, YETI Pro, Industry, etc.) and monthly financials reporting
  • Support additional site operations initiatives, including NPS feedback, shipping & returns logistics, payment options, and YETI sustainability initiatives (YETI Rescues™ and Rambler™ Buy Back programs)

Qualifications and Attributes:

  • At least 3 years of relevant experience or equivalent combination of education and work experience
  • Bachelor’s degree or equivalent combination of education and work experience, Business concentrations preferred
  • Experience with Salesforce Commerce Cloud and its 'business manager' functions preferred
  • Strong analytical skills with an emphasis on Retail math and proficient in Excel.
  • Collaborator extraordinaire; ability to develop and manage relationships with cross functional team members, from peers to senior leadership to drive promotion process
  • Concise and organized communication; both written and verbal/in presentation
  • Analytical & strategic; ability to use strategic thinking and problem-solving skills to create new strategies, build business cases and win stakeholder buy-in
  • Embracer of change & scale: able to handle the challenge of increasing eCommerce revenue
  • You are highly-motivated, curious to learn, laser-focused on the details and love to solve problems
  • Comfortable both leading and following, trust your gut, always open to doing things differently.
  • YETI offers a hybrid work environment, but this role must be based in Austin, TX and in-office Tu/Wed/Thu weekly

US Workplace Approach:

  • Onsite: Role requires you to be onsite full-time.
  • Hybrid: Role requires you to be located in Austin, Texas and is a mixture of onsite and remote.
  • Remote: Role is full-time remote.

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YETI is proud to be an Equal Opportunity Employer.

Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our YETIzens. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/dei.html


All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

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