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Auto Title Technician

Jefferson County, Colorado

Jefferson County, Colorado

Littleton, CO, USA · Littleton, CO, USA
Posted on Tuesday, September 12, 2023
Apply By09/19/23 DivisionClerk and Recorder Division Management LevelIndividual Contributor Scheduled Weekly Hours40 Benefit EligibilityThis position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. DescriptionJefferson County is seeking two Auto Title Technicians to join the Littleton Motor Vehicle office. The Auto title Technician is responsible for assisting the public with titling and registering vehicles. Processes legal records and collects taxes and fees for motor vehicle titles and registrations. Determines accuracy and completeness of required information and documents surrendered for processing. Determines proper registration and plates and permits to issue. Verifies that transactions and vehicles adhere to regulations. Responds to phone inquiries regarding titling and registration. Collects fees and reconciles funds daily.The Auto Title Technician is a great opportunity for someone who:
  • Thrives in a front-facing customer-focused role, in an environment that cultivates collaboration, and daily problem-solving and continued learning to best serve our constituents.
  • Excels in interpreting and communicating complex regulations while providing excellent customer service.
  • Values inclusivity and diversity of thought in a safe space to learn new processes in an effort to help drive our department into the 21st Century.
Target Hiring Range: $17.86 - 22.33 USD Hourly
  • Spanish speaking ability is preferred, but not required. Jefferson County Motor Vehicle has a policy to additionally compensate workforce members who are able to demonstrate bilingual language skills.
This position will operate out of the Littleton Motor Vehicle office. (11139 Bradford Rd, Littleton, CO 80127)
  • Must be available to occasionally work at any of the five motor vehicle branches and to work flexible hours.
The Auto Title Technician Is Responsible For
  • Examining and determining legal acceptance of documents pertaining to motor vehicle titling, registration, ownership taxes, license fees and sales taxes.
  • Collecting fees and/or taxes as required by law and in accordance to statutory guidelines.
  • Assisting the public with motor vehicle specific inquiries, including researching and resolving complex tax, title, registration related problems and processing required paperwork.
  • Assisting with general Election and marriage license questions and tasks.
  • Maintaining current knowledge of relevant laws, regulations, policies, standards and procedures, implementing changes as dictated by new legislation and the Department of Revenue.
QualificationsResearch shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimum Qualifications
  • High school diploma or equivalent
  • A minimum of one year of related experience in data entry, basic ten key, cashiering, or customer service experience.
Preferred Qualifications
  • Spanish speaking ability is preferred, but not required. Jefferson County Motor Vehicle has a policy to additionally compensate workforce members who are able to demonstrate bilingual language skills.
  • Work experience in government, high public contact, and/or handling cash professionally is preferred.
Knowledge, skills, and attributes that would be beneficial and lead to success in this role include:
  • Strong customer service skills and experience with high volume face to face customer contact
  • Ability to explain complex rules and regulations to customers who may be unfamiliar with or challenge the statute driven requirements for fees.
  • Ability to problem solve by utilizing resources/researching to find solutions that are best for the customer.
  • Background as a bank teller, retail sales associate, or related profession typicallydo well in this role.
Offer of employment contingent on successful completion of pre-employment testing and criminal background check. How To ApplyApplications will be accepted electronically at Jefferson County Colorado Career Opportunities .Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal .For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions
  • County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us
  • Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org
  • Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us
EducationGED, High School Diploma ExperienceWork Experience: Minimum one year CertificationsLanguages: CategoryAdministrative, Business Programs and Services