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CRM Intern - EMEA

Specialized Bicycle Components

Specialized Bicycle Components

Metropolitan City of Milan, Italy
Posted on Saturday, June 1, 2024
CRM Intern - EMEA

About Specialized

Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we’re here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. In EMEA Digital Team, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team. We provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out – we’re here to help you build your career at Specialized.

Job Summary

The EMEA CRM Intern supports the EMEA CRM Lead with digital excellence across CRM platforms (Klaviyo and Salesforce Marketing Cloud). A strong aptitude with various programs (including Photoshop) and the ability to learn them will be the way to win. We are looking for an enthusiast and energetic person who will help in shaping EMEA CRM future. In this role:

· you will create email campaigns in Photoshop for all EMEA markets, according to regional calendar;

· you will support the team by building and sending campaigns in Klaviyo / Salesforce Marketing Cloud for all EMEA markets;

· you will assist the team in creating email automation flows:

· you will support the team with data collecting of post-campaign results, using different platforms (such as Google Analytics 4, Klaviyo, Tableau, etc.)

What You Need To Win:

· Bachelor's degree in E-commerce / Digital or Marketing / Economics with Digital specialization.

· Knowledge of Photoshop is a must have

· Excellent communication and problem-solving skills

· Strong team player who can collaborate effectively with colleagues and departments.

· Attention-to-details and digital mindset

· Being able to work with MS Office (MS Excel, MS PowerPoint)

· Prior internship (with another role) in an e-commerce company is desirable.

· English language skills (fluent).

What we offer

· You will work with a great EMEA team of energetic colleagues – you will be based in the Italian office (Milan) with up to 10 days of remote working per month,

· We are a healthy company and facilitate sportive “lunch rides” with colleagues on the newest bikes whether in the woods or on the road.

· Better prefer to work out in our fitness room? We have it!

· 6 months + 6 months of paid internship, starting from July the 8th.