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Sales Training Officer

VF

VF

Sales & Business Development
Kwun Tong District, Hong Kong
Posted on Tuesday, May 21, 2024

Key Purpose of the Job:

· To execute and implement training programs for retail operations and sales staff

· To deliver courseware and evaluate effectiveness to ensure ongoing feedback and improvement in place

· Organize basic training and seasonal training and execute it locally

· Executive RSCDJ courses to retail staff

· To ensure training quality and coverage

· To close monitor post training activities

· To develop different engagement activities via m-learning platforms in HK

Key Area of Responsibility:

  • Deliver training programs and provide field coaching for sales team
  • Identify training needs for retail team
  • To prepare and update training materials to cope with the development of business and company strategies
  • To maintain updated training database to better monitor and enhance training productivity
  • To participate in various training and HR projects/initiatives (e.g. retail competency / retail performance review)
  • To provide KPI (Key Performance Indicator) for staff performance evaluation/grading. (e.g. retail training level attainment, product level training attainment, etc.)
  • To support m-learning platform to fulfill learning needs from retails
  • To deliver regular on-site coaching to uplift sales and service skills to enhance customer experience

We are looking for

  • Diploma or above
  • Minimum 1-3 year related working experience retail & TTT & ambassador program
  • Hands on experience in preparing training material and presentation
  • Good presentation skill and excellent interpersonal skill
  • Good communication skills and execution skills
  • Proficient in written & spoken Chinese
  • Proficiency in MS Office
R-20240516-0006