Join our Team at Helen of Troy as our Regulatory Affairs and Quality Specialist and make an immediate impact on our trusted brands, including OXO, Hydro Flask, Osprey, Braun, PUR, Vicks, Honeywell, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day!

Look around your home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

The Regulatory Affairs and Quality Specialist will report to Senior Manager, Regulatory, Compliance & Consumer Experience and responsible for assisting in after-sales (Consumer Experience) by sampling, assessing, and verifying that if products meet certain set standards. This role ensures that compliance and expectations of the customers are met. In addition, the quality assistant may also have to keep proper documentation of the product assessment results. Such as: Post Market Surveillance (PMS) and Corrective Action and Preventive Action (CAPA).

Job Description:

• Manage and arrange product training to China Distributor
• Support Material Compliance for H&O
• Manage and prepare the Quality Report, Such as Collecting data and presenting them in graphs and charts
• Support the after sales service for all the enquiries from distributor
• On-site checking for the defective samples
• Ensuring products comply with quality and legal standards
• Manage Quality Issue and post market surveillance with local health department
• Manage China After Sale Center to fulfill local regulation
• Lead the Quality improvement with Quality Team

Qualifications:

• Bachelor’s degree (Product Quality, Chemical Testing & Customer Relation related)
• At least 3 years relevant working experiences
• Familiar with ISO9000/ISO13485/QC080000/OHSAS18000/SA8000 system
• Familiar with Chemical Testing and process control
• Familiar with China regulations and Industrial Standard, such as GB standard…etc
• Good communication and reporting skill
• Able to communicate in English (Verbal/Written)
• Proficient in Microsoft Office applications (Word/Excel/Power point)
• Well organized, good problem-solving skills and interpersonal skill

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

For more information about Helen of Troy, visit https://www.helenoftroy.com. You can also find us on LinkedIn, Glassdoor, Facebook, Instagram, and Twitter.

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Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, and Drybar® – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.